Marie Obiekwe, the Army Reserve Family Programs Fort
Marie Obiekwe, the Army Reserve Family Programs Fort Family Outreach & Support program manager, keeps watch during an overnight shift at the U.S. Army Reserve Command headquarters on Fort Bragg, N.C., Aug. 8, 2... More
Brig. Gen. Shawn Ford, Deputy Commanding General of
Brig. Gen. Shawn Ford, Deputy Commanding General of the Iowa Air National Guard, visits the Task Force Central call center at Camp Dodge Joint Maneuver Training Center on May 1, 2020. The Iowa National Guard ha... More
Army Reserve computer tech support experts answer calls
Army Reserve computer tech support experts answer calls during the Enterprise Email Migration at the U.S. Army Forces Command and U.S Army Reserve Command headquarters, Jan. 14, 2013, at Fort Bragg, N.C. Starti... More
Texas Army National Guard Soldiers working a shift
Texas Army National Guard Soldiers working a shift at the COVID-19 call center in Austin, Texas, on May 4, 2020. The Texas Military Department is operating a COVID-19 testing call center to coordinate and sched... More
Pasadena, Calif. , Aug. 27, 2012 -- At the Region IX Southern Californ...
The original database describes this as: Title: FEMA Qualification System Call Center in California Production Date: 08/27/2012 Caption: Pasadena, Calif. , Aug. 27, 2012 -- At the Region IX Southern Californ... More
Emergency Planning and Security ^ Severe Storm ^ Tornado - Monticello,...
The original database describes this as: Title: Photograph by Win Henderson taken on 06/09/2011 in Georgia Production Date: 06/09/2011 Caption: Monticello, Ga. , June 9, 2011 -- Rachel McInnis, Jasper County... More
Army Reserve computer tech support experts answer calls
Army Reserve computer tech support experts answer calls during the Enterprise Email Migration at the U.S. Army Forces Command and U.S Army Reserve Command headquarters, Jan. 14, 2013, at Fort Bragg, N.C. Starti... More
Pasadena, Calif. , Aug. 27, 2012 -- At the Region IX Southern Californ...
The original database describes this as: Title: FEMA Qualification System Call Center in California Production Date: 08/27/2012 Caption: Pasadena, Calif. , Aug. 27, 2012 -- At the Region IX Southern Californ... More
Michael Fila, an emergency dispatcher on Marine Corps
Michael Fila, an emergency dispatcher on Marine Corps Base Camp Pendleton, takes a call in the dispatch center on Camp Pendleton, California, Aug. 26, 2019. Fila was medically separated from the Marine Corps in... More
Lt. Col. William Acosta-trejo, Staff Judge Advocate,
Lt. Col. William Acosta-trejo, Staff Judge Advocate, 185th Air Refueling Wing, Iowa Air National Guard, gives a JAG brief to the call center on the Air Base in Sioux City on June 12, 2020. Classes have been con... More
Spc. Veronica Daniel, a unit supply specialist with
Spc. Veronica Daniel, a unit supply specialist with the 3655th Maintenance Company, Iowa Army National Guard, records survey results at the Task Force Central call center at Camp Dodge Joint Maneuver Training C... More
Michael Fila, an emergency dispatcher on Marine Corps
Michael Fila, an emergency dispatcher on Marine Corps Base Camp Pendleton, poses for a photo in the dispatch center on Camp Pendleton, California, Aug. 26, 2019. Fila was medically separated from the Marine Cor... More
Soldiers from Alpha Company, 334th Brigade Support
Soldiers from Alpha Company, 334th Brigade Support Battalion, Iowa Army National Guard, make calls and input data on equipment provided by the Iowa Department of Public Health as part of the department’s effort... More
Amber Machado takes calls throughout her 12-hour day
Amber Machado takes calls throughout her 12-hour day from residents at the Sonoma Recovery Field Office in Santa Rosa, California. She has been in the call center the longest at 41 days. In her regular life, sh... More
Michael Fila, an emergency dispatcher on Marine Corps
Michael Fila, an emergency dispatcher on Marine Corps Base Camp Pendleton, takes a call in the dispatch center on Camp Pendleton, California, Aug. 26, 2019. Fila was medically separated from the Marine Corps in... More
A Texas Army National Guard Soldier performs a shift
A Texas Army National Guard Soldier performs a shift at the COVID-19 call center in Austin, Texas, on May 4, 2020. The Texas Military Department is operating a COVID-19 testing call center to coordinate and sch... More
Bridging 4,500 miles to lend a helping hand
U.S. Air Force Staff Sgt. Alberto Garcia, 86th Civil Engineer Squadron lead firefighter, dedicated hours of his time volunteering at the American Red Cross’ call center established at Ramstein Air Base, Germany... More
Master Sgt. Kirk Elmquist, legal office superintendent
Master Sgt. Kirk Elmquist, legal office superintendent with the 132d Wing, Iowa Air National Guard, wraps up a conversation at the Task Force Central call center at Camp Dodge Joint Maneuver Training Center on ... More
Nannette Rogers, an Army Reserve Fort Family Outreach
Nannette Rogers, an Army Reserve Fort Family Outreach & Support specialist at Fort Bragg, N.C., inputs information in a database, Aug. 6, 2012. The Fort Family telephone call center is manned 24 hours a day, se... More
Heidi Simko has been at the call center for about 20
Heidi Simko has been at the call center for about 20 days. She left behind a son who still lives with her, a boyfriend, a three-legged Yorkie, a one-eyed cat, two snakes – one that she found as a baby and hand ... More
Lt. Col. William Acosta-trejo, Staff Judge Advocate,
Lt. Col. William Acosta-trejo, Staff Judge Advocate, 185th Air Refueling Wing, Iowa Air National Guard, gives a JAG brief to the call center on the Air Base in Sioux City on June 12, 2020. Classes have been con... More
Lt. Col. William Acosta-trejo, Staff Judge Advocate,
Lt. Col. William Acosta-trejo, Staff Judge Advocate, 185th Air Refueling Wing, Iowa Air National Guard, gives a JAG brief to the call center on the Air Base in Sioux City on June 12, 2020. Classes have been con... More
Texas Army National Guard Soldiers working a shift
Texas Army National Guard Soldiers working a shift at the COVID-19 call center in Austin, Texas, on May 4, 2020. The Texas Military Department is operating a COVID-19 testing call center to coordinate and sched... More
Shawn Enojado, an Army Reserve Fort Family Outreach
Shawn Enojado, an Army Reserve Fort Family Outreach & Support specialist at Fort Bragg, N.C., searches the internet for helpful resources during his overnight shift, Aug. 8, 2012. The Fort Family telephone call... More
Texas Army National Guard Soldiers working a shift
Texas Army National Guard Soldiers working a shift at the COVID-19 call center in Austin, Texas, on May 4, 2020. The Texas Military Department is operating a COVID-19 testing call center to coordinate and sched... More
Toundred Bond, an Army Reserve Fort Family Outreach
Toundred Bond, an Army Reserve Fort Family Outreach & Support specialist at Fort Bragg, N.C., inputs information in a database during her overnight shift, Aug. 8, 2012. The Fort Family telephone call center is ... More
New York Army National Guard Sgt. Keyanna Joseph, left,
New York Army National Guard Sgt. Keyanna Joseph, left, assigned to Company F, 1st Battalion, 258th Field Artillery, and Spc. Francis Aquino, assigned to Headquarters and Headquarters Battery, 1st Battalion, 25... More
Call center provides emergency assistance, government access for citiz...
Capt. Anas Khurasani, Afghan National Police 1-1-9 call center shift supervisor, answers a call at the Kabul call center, Feb. 14.
Kentucky National Guard Soldiers and Airmen augment
Kentucky National Guard Soldiers and Airmen augment the COVID-19 Call Center to manage data collection and case management Mar. 31. (U.S. Army National Guard photo by Sgt. Alan Royalty)
Kentucky National Guard Soldiers and Airmen augment
Kentucky National Guard Soldiers and Airmen augment the COVID-19 Call Center to manage data collection and case management Mar. 31. (U.S. Army National Guard photo by Sgt. Alan Royalty)
Every day for 12 hours, Heidi Simko, Jacqui Zink, Amber
Every day for 12 hours, Heidi Simko, Jacqui Zink, Amber Machado and Rawn “RJ” Jones pick up the ringing phone knowing on the other side of the call is a resident from one of the four counties, Sonoma, Lake, Nap... More
Kentucky National Guard Soldiers and Airmen augment
Kentucky National Guard Soldiers and Airmen augment the COVID-19 Call Center to manage data collection and case management Mar. 31. (U.S. Army National Guard photo by Sgt. Alan Royalty)
A Texas Army National Guard Soldier performs a shift
A Texas Army National Guard Soldier performs a shift at the COVID-19 call center in Austin, Texas, on May 4, 2020. The Texas Military Department is operating a COVID-19 testing call center to coordinate and sch... More